When Used to Connect with Customers or to Connect Employees

question 2

Multiple Choice

When used to connect with customers or to connect employees with co-workers in other locations, social media ________.

• A) provide a means for customers to order products online
• B) create distractions that can keep employees from being productive
• C) provide information for competitors that give them a competitive advantage
• D) can create a competitive advantage

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Definitions:

Negative Reinforcement

A behavioral concept where the removal of an undesirable or unpleasant stimulus strengthens a behavior.

Positive Reinforcement

Increasing behaviors by presenting positive stimuli, such as food. A positive reinforcer is any stimulus that, when presented after a response, strengthens the response.

Primary Reinforcer

A stimulus that is naturally rewarding or satisfying, such as food, water, or relief from pain.

Garbage

Refuse or waste material discarded by humans, typically consisting of everyday items like food waste, paper, and plastic.