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"If it's not one thing, it's another. We just get used to doing things one way and suddenly that's not good enough anymore. It's a new machine here, a new manager there, changing customer demands-it never ends!" This is an example of ________.
Jeffrey Pfeffer
An American business theorist known for his work on organization theory and the relationship between human resource management practices and business strategy.
The Human Equation
The integration of human factors, such as emotions and social interactions, into understanding or solving problems.
Art Of Persuasion
The ability to convince others to accept a particular viewpoint or to undertake a specific course of action.
Conflict Management
The practice of identifying and addressing disputes in a reasonable, fair, and efficient way, aiming to reduce negative outcomes while potentially generating positive results.
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