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List and discuss four performance control tools used for monitoring and measuring organizational performance.
Functional Conflict
A conflict that supports the goals of a group, improves its performance, and is therefore considered positive.
Equally Attractive
Describes alternatives or options that are perceived to have similar levels of desirability or benefits, making the choice between them challenging.
Bargaining Zone
The range between one party’s minimum reservation point and the other party’s maximum.
Reservation Point
In negotiation, the least favorable point at which one will accept a deal, beyond which the negotiation will be aborted or continued efforts for a better deal pursued.
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