When a Communication Requires Employees to Follow Their Job Description

question 133

Multiple Choice

When a communication requires employees to follow their job description, or to comply with company policies, communication is being used to ________.

• A) control
• B) motivate
• C) provide a release for emotional expression
• D) persuade

---

Definitions:

Business Relationship

pertains to the connections and interactions between businesses or between a business and its clients, such as partnerships, contractual agreements, and networks.

Binding Arbitration Clause

A contract provision that requires the parties to resolve disputes through arbitration rather than through the court system.

Fees

Charges levied by a service provider for specific services rendered or to cover certain expenses.

Arbitrator Selection

The process of choosing an impartial third party to resolve a dispute in arbitration, typically agreed upon by all parties involved.