The Transtheoretical Model of James Prochaska and His Colleagues Assumes

question 97

Multiple Choice

The transtheoretical model of James Prochaska and his colleagues assumes that people go through five stages in making changes in their behavior. What is the proper order of these changes?

• A) Precontemplation, contemplation, preparation, action, and maintenance
• B) Preparation, precontemplation, self-efficacy, intention to act, and action
• C) Intention to act, contemplation, preparation for action, action, reaction
• D) Intention to act, contemplation, preparation for action, action, relapse

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Definitions:

Cost Reduction

The process of cutting expenses to improve profitability without compromising the quality of products or services.

Effectiveness

The ability of an entity or process to achieve its goals or intended results with a minimal amount of waste, expense, or unnecessary effort.

Customer Satisfaction

The measure of how products or services provided by a company meet or exceed the expectations of its customers.

RFID

Short for Radio-Frequency Identification, a technology used for tagging and identification of items using radio waves, commonly used in tracking inventory and assets.