Suppose That a Manager Wants to Increase the Output of a Staff

question 3

Multiple Choice

Suppose that a manager wants to increase the output of a staff of word processors/typists. Which of the following strategies would be consistent with the principles of scientific management?

• A) Giving the typists pep talks every morning
• B) Instituting an Employee of the Month program
• C) Firing the least productive typists and hiring new ones
• D) Designing work stations that increase the efficiency with which workers can perform their jobs

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