Examlex
The control group is the group of participants
Market-oriented
A business approach focusing on understanding and meeting the desires and needs of its customers through its product mix.
Sales-oriented
Pertains to a business approach focused primarily on sales volume as the chief measure of success, often at the expense of customer satisfaction or product quality.
Lifetime Profitability
Refers to the total net profit a company expects to earn over the entirety of its business relationship with a customer.
Relationship Value
The perceived worth or benefits derived from maintaining a long-term relationship with a customer or business partner.
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