Work Stress That Results from a Lack of Regular Performance

question 73

Multiple Choice

Work stress that results from a lack of regular performance feedback is called

• A) underutilization.
• B) job uncertainty.
• C) job ambiguity.
• D) role conflict.

---

Definitions:

Account Segmentation

The process of dividing a company's customer accounts into distinct groups based on criteria such as size, needs, or behavior to tailor marketing and sales approaches.

Territory Management

The process of managing sales or business operations within a specific geographical area to maximize efficiency and productivity.

80/20 Principle

A rule suggesting that 80% of outcomes result from 20% of all causes for any given event.

Key Accounts

Large, significant customers that contribute a substantial portion of a company's revenue.