Work Stress That Results from a Lack of Clearly Defined

question 101

Multiple Choice

Work stress that results from a lack of clearly defined work tasks is called

• A) underutilization.
• B) technostress.
• C) job ambiguity.
• D) job uncertainty.

Differentiate between ethical and unethical sales practices.

Recognize the legal boundaries of sales promotions and statements.

Identify the ethical considerations of reciprocity and tie-in sales practices.

Grasp the importance of ethical leadership and management actions in promoting ethical behavior within a sales force.

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Definitions:

Corporate Governance

The system of rules, practices, and processes by which a company is directed and controlled, focusing on balancing the interests of its various stakeholders.

Corporate Responsibility

The ethical and moral obligation of companies to consider the impacts of their activities on stakeholders and the environment.

Shareholder Theory

The belief that the primary responsibility of a corporation is to maximize the wealth of its shareholders.

Utilitarianism

A philosophical theory that suggests the best action is the one that maximizes utility, usually defined as that which produces the greatest well-being of the greatest number of people.