When the Manufacturing Group Discussed the Fact That Their Product

question 19

Multiple Choice

When the manufacturing group discussed the fact that their product had experienced some failures in the past few months, they agreed that the failures were due to misuse on the part of the customer, and that the quality manager typically overreacts to such reports. As a result, the group decided to increase production of the product without checking for defects. This is an example of

• A) the illusion of invulnerability.
• B) the illusion of unanimity.
• C) collective rationalizations.
• D) mindguards.

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Definitions:

Flexing

The act of bending or tensing a material or muscle, often referring to the way earth's crust might bend under certain geological forces.

Thinning of the Lithosphere

The reduction in thickness of the lithosphere, often occurring in response to tectonic processes such as stretching and rifting.

Normal Faulting

A type of faulting where the hanging wall block moves down relative to the footwall block, typically associated with extensional tectonic environments.

Oceanic and Continental Plates

The two types of tectonic plates that make up the Earth's crust, with oceanic being denser and sinking beneath continental plates at subduction zones.