While Cohesive Groups Are Usually More Satisfied Than Noncohesive Groups

question 61

True/False

While cohesive groups are usually more satisfied than noncohesive groups, they are not necessarily more productive.

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Definitions:

Analytical CRM

A type of Customer Relationship Management (CRM) focused on capturing, interpreting, and analyzing customer data to improve decision-making and customer relationships.

Customer Behavior

The study of how individual customers, groups or organizations select, buy, use, and dispose of goods, services, ideas, or experiences.

BI

Business Intelligence, the strategies and technologies used by enterprises for data analysis of business information.

Contact Management

A strategy or software used for managing contacts' information and interactions with the organization.