Which Statement Is Incorrect

question 15

Multiple Choice

Which statement is incorrect?

• A) Total quality management (TQM) relates only to the manufacturing processes.
• B) TQM is customer-driven.
• C) TQM focuses on the flow of activity across the organisation.
• D) Continuous improvement is a key element of TQM.

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Definitions:

Yes/No Field

A data field in databases or software applications that only accepts boolean values—yes or no.

Query Design View

A graphical interface in database software that allows users to create and modify queries by arranging tables, fields, and criteria visually.

Field Selector

A tool or mechanism in software applications allowing users to choose specific fields or columns from a database or dataset for viewing or manipulation.

Query Design Grid

A tool in database software that allows users to visually construct and adjust queries, specifying what data to retrieve and how it should be filtered or sorted.