External Failure Costs Refer to Costs Incurred

question 27

Multiple Choice

External failure costs refer to costs incurred:

• A) in preventing defects.
• B) in determining whether defects exist.
• C) because defective products or services are delivered to customers.
• D) when defective products or services are detected before leaving the business.

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Definitions:

Thermostat

A device used to maintain the temperature of a system at a desired setpoint by regulating the flow of heat energy.

Degrees Fahrenheit

A scale of temperature on which water freezes at 32° and boils at 212° under standard conditions.

Domain

The collection of all potential x-values for which a given function exists.

Range

The difference between the highest and lowest values in a set of data, or the set of all possible values of a function.