When Management Uses Financial Measures to Determine the Effect of Bottlenecks

question 86

Multiple Choice

When management uses financial measures to determine the effect of bottlenecks and operational decisions, they are likely to be using:

• A) activity-based costing.
• B) throughput accounting.
• C) total quality management.
• D) financial evaluation.

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Definitions:

Uber Wait Times

The duration a user may expect to wait before their Uber ride arrives.

Microaggressions

Everyday verbal, nonverbal, and environmental slights, snubs, or insults, whether intentional or unintentional, which communicate hostile, derogatory, or negative messages to target persons based solely upon their marginalized group membership.

Subtle Prejudice

A form of prejudice that is not overtly expressed, oftentimes manifesting in indirect, nuanced, or unconscious biases against certain groups.

Hindsight Bias

The tendency to believe, after an event has occurred, that one would have predicted or expected the outcome, even though it was not foreseeable.