The Steps to Be Taken in the Benchmarking Process Are

question 54

Multiple Choice

The steps to be taken in the benchmarking process are:
i. establishing performance goals.
ii. identifying functions or activities to be benchmarked.
iii. implementing plans.
iv. data collection and analysis.
v. selecting benchmark partners.
What is the correct sequence of these steps?

• A) i, ii, iii, iv and v
• B) ii, v, iv, i and iii
• C) iii, ii, i, v and iv
• D) ii, v, i, iv and iii

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