Which of the Following Would Be Classified as a Lead

question 34

Multiple Choice

Which of the following would be classified as a lead indicator for a bus company where customer satisfaction was their objective?

• A) Customer satisfaction measure
• B) Number of new passengers per month
• C) Number of bus accidents
• D) Number of regular customers retained

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Definitions:

Indirect Materials

Materials used in the production process that cannot be directly linked to specific products, such as lubricants and maintenance supplies.

Baker's Salaries

The compensation paid to individuals employed in a bakery to perform tasks such as baking, decorating, and customer service.

Goods Manufactured

The total quantity of products completed and ready for sale during a specified accounting period.

Direct Labour

The labor costs associated with employees who are directly involved in the production of goods or services.