Which of the Following Are Characteristics of Shared Service Units

question 88

Multiple Choice

Which of the following are characteristics of shared service units?
i. Head office dominates
ii. Usually structured as a cost centre
iii. Services tend to be standardised

• A) i and ii
• B) i and iii
• C) ii and iii
• D) None of the given answers

Define and explore the concept of co-cultures and their impact within a society.

Assess how social class influences communication patterns and perceptions.

Describe the contact hypothesis and how it can be applied to improve intercultural relations.

Understand the basic principles of operant and Pavlovian conditioning.

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Definitions:

Central Route Persuasion

Occurs when interested people focus on the arguments and respond with favorable thoughts.

Peripheral Route Persuasion

Occurs when people are influenced by incidental cues, such as a speaker’s attractiveness.

Cognitive Dissonance

A psychological phenomenon where an individual experiences discomfort due to holding contradictory beliefs, ideas, or values at the same time.

Attribution

The process of explaining one's own or others' behaviors and events by attributing causes to them.