Back Office Is a Term Used to Identify Activities Where

question 27

Multiple Choice

Back office is a term used to identify activities where:

• A) staff lie on their backs all day.
• B) staff do not come into direct contact with customers.
• C) staff have no interest in customers while there.
• D) access is only possible through the back door.

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Definitions:

Wage-related Expenses

Costs incurred by employers that are directly associated with the payment of wages to employees, including taxes, benefits, and insurance.

Socioeconomic Inequality

The disparities in income, wealth, and access to resources among different social and economic groups within a society.

Globalization

The process of interaction and integration among people, companies, and governments worldwide, often driven by international trade and investment and aided by information technology.

New Technologies

Latest advancements in technology that lead to improvements in processes, services, or products across various industries.