Which of the Following Is the First Step in a Typical

question 65

Multiple Choice

Which of the following is the first step in a typical control system?

• A) Setting performance standards
• B) Comparing performance against the standards
• C) Taking action to correct problems
• D) Revising standards
• E) Measuring performance

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Definitions:

Upward Communication

The process of information flow from the lower levels of a hierarchy to the higher levels in an organization.

Share Ideas

The act of exchanging thoughts, concepts, or proposals between individuals or groups to foster understanding or innovation.

Information Leaders

Individuals who influence others through their superior access to, and knowledge of, information, often shaping opinions or actions.

Grapevine

An informal channel of communication, often responsible for the spread of rumors and unofficial information within an organization.