Sarah, an Employee, Went to Her Manager to Discuss an Issue

question 26

Multiple Choice

Sarah, an employee, went to her manager to discuss an issue she was facing in the office. However, during the meeting, her manager's phone was constantly ringing. This made it difficult for Sarah to explain her problem clearly. Her manager, distracted by the ringing phone, could not grasp the significance of the problem and sent Sarah back with half-hearted promises to take appropriate action. In this scenario, the ringing telephone represents:

• A) one-way communication.
• B) noise.
• C) filtering.
• D) perception.
• E) media richness.

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Definitions:

Revenues

Income that a business receives from its normal business activities, usually from the sale of goods and services to customers.

Asset Account

An account that represents a resource owned or controlled by a company that is expected to provide future economic benefits.

Consumed

Used up or exhausted, particularly in reference to resources or goods.

Liability

A financial obligation or amount owed by a business to creditors, typically reflected on the balance sheet.