Susan, a Manager, Recently Joined Technology Corp, a Software Company

question 3

Multiple Choice

Susan, a manager, recently joined Technology Corp, a software company. As part of her improvement program, she asked her team members to state what they felt was a demerit in her leadership style. Nobody criticized her because they thought she would take offense at their suggestions. Instead, everybody praised her and described how her actions had radically improved productivity. In this scenario, the team members were engaged in _____.

• A) interpreting
• B) coping
• C) filtering
• D) blogging
• E) reflecting