Scenario A

question 28

Multiple Choice

Scenario A. Use the information given below to answer the questions that follow.
As a consultant to a local manufacturing facility, you are conducting a leadership training seminar. You encounter several managers who believe that they can describe the key to their success: Sarah says that she is successful because when she tells her employees to do something, they do it because she's the boss. Martha explains that she can get her employees to do what she wants because they like her and they want their manager to appreciate them. Carl feels that his employees are cooperative because they realize that he knows more about their jobs than anybody else in the organization. Elizabeth says that if employees fail to be productive, she takes away their leave privileges and that corrects the problem.
-In the context of the above scenario, Martha uses her _____ power to manage her employees.

• A) referent
• B) expert
• C) legitimate
• D) reward
• E) coercive

---

Definitions:

Oldest

Referring to something or someone of the greatest age within a group or in a specified timeframe.

Mechanical Devices

Tools or machines made up of moving parts, designed to perform a specific mechanical function.

Cough

A common reflex action aimed at clearing the throat or respiratory passages of irritants, mucus, or foreign particles.

Sentence

A set of words that is complete in itself, typically containing a subject and predicate, conveying a statement, question, exclamation, or command.