Scenario A

question 40

Multiple Choice

Scenario A. Use the information given below to answer the questions that follow. The human resources (HR) department of Kleen Kars, an auto detailing company, set about comparing the number and type of employees it expected to have with what they predicted would be needed to support the growth desired. They determined they would need to hire six additional employees, as well as retain those that were currently employed. Next, they initiated a recruitment program and revised the pay system. Now, the HR department is about to begin a formal process to evaluate how well the recruiting and retention was done and whether the staff levels are appropriate at present.
-When the HR department implemented activities such as recruitment and pay system revisions, which stage of the HR planning process were they in?

• A) Implementation
• B) Execution
• C) Delivery
• D) Effecting
• E) Programming

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Definitions:

Token Economy

A program that motivates socially desirable behavior by reinforcing it with tokens that can be exchanged for desired items or privileges.

Skinner Bucks

A form of token economy used as a reinforcement method, where tokens are given for desired behaviors and can be exchanged for privileges or items.

Contingency Contract

An agreement where the obligations and outcomes depend on certain conditions or events happening.

Token Economy

A behavioral modification method that involves rewarding desired behaviors with tokens that can be exchanged for privileges, treats, or other reinforcers.