The First Step in the Delegation Process, Defining the Goal

question 78

Multiple Choice

The first step in the delegation process, defining the goal, requires a manager to:

• A) identify the employee he or she favors the most.
• B) understand the nature of each employee.
• C) recognize the most responsible employee.
• D) clearly understand the outcome he or she wants.
• E) identify a tedious assignment that can be given.

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Definitions:

Presenteeism

The act of attending work while not fully functioning due to illness or other medical conditions, often resulting in decreased productivity.

Problem Solving

The process of identifying, analyzing, and finding solutions for issues or obstacles that prevent goal achievement.

Stress

A psychological and physical response to demands that exceed an individual's resources or ability to cope.

Social Support Network

A web of relationships and connections that provide emotional, informational, and practical assistance.