Scenario B

question 38

Multiple Choice

Scenario B. Use the information given below to answer the following three questions:
A sales manager is facing an ethical situation wherein his toy company sold a scooter with a defective component. If he informs the customer and issues a recall, it would cost him a substantial amount of money. If the toy malfunctions, it could cause serious injury to the child playing with it. His colleagues have suggested three options:
Option 1: Keeping quiet about the defect
Option 2: Reviewing company policy, toy industry practices, and advice from colleagues
Option 3: Disclosing the defect and suggesting alternatives to eliminate the risk of injury
AACSB: Reflective Thinking
Blooms: Apply
Topic: Five Perspectives Shape Your Ethics
-Which ethical approach is illustrated by option 2?

• A) Egoism
• B) Utilitarianism
• C) Relativism
• D) Virtue ethics
• E) Universalism

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Definitions:

Profit-Maximizing Quantity

The production level where a company reaches its maximum profitability.

Consensus

is a group decision-making process where discussions continue until all members agree on a particular solution or decision, highlighting collaboration and collective agreement.

Team Skill

The collective abilities and competencies of a group that contribute to its effectiveness in achieving common goals.

Broad-based Organizational Change

A comprehensive transformation in an organization covering major aspects like culture, systems, processes, and structure, aiming at improving overall performance and adaptability.