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List the actions and attitudes that reflect excellent customer service. Illustrate each from your own experiences as either a customer or a service provider.
Fight-Or-Flight Response
An automatic physiological reaction to a perceived harmful event, attack, or threat to survival.
Breathing
The process of inhaling and exhaling air in order to exchange oxygen and carbon dioxide between the atmosphere and the body's cells.
Heart Rate
The speed at which the heart beats, typically expressed in beats per minute (bpm).
Social Readjustment
The process of adapting or adjusting to changes in one's social environment or life situation.
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