Scenario A

question 98

Multiple Choice

Scenario A. Use the information given below to answer the following questions. Sarah, a manager in a company, had to complete an important project that had a "near impossible" deadline. Instead of assuming that offering financial incentives would be the best way to get the work done, she devoted some time to understand what motivated each of her team members to work harder. She found that some people craved recognition more than money, whereas others wanted more influence in the organization. With this information, she was able to offer the right incentive to each person. As a result, her team was able to meet the deadline.
-In the context of the above scenario, which of the following is true of Sarah's beliefs?

• A) Managers should be oriented more toward things than toward people.
• B) A pay system in which workers were paid additional wages when they exceeded a standard level of output for each job should be implemented.
• C) Managers may ignore appropriate rules and regulations.
• D) A piecerate system will motivate supervisors to provide extra attention to struggling workers.
• E) There is no "one best way" to manage and organize because circumstances vary.

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Definitions:

Overload Theory

A psychological concept proposing that individuals have a limit to the amount of information or stimuli they can process, with overload leading to stress or error.

Pathological Theory

An approach that explains behavior or phenomena as the result of individual disease, dysfunction, or disorder.

Secondary Territory

Spaces that do not belong to individuals but to which they have some claim of use or occupation, often public or semi-public.

Open Territory

Refers to areas or spaces that are not claimed or controlled by any one group or organization, allowing free access and use.