Scenario B

question 71

Multiple Choice

Scenario B. Use the information given below to answer the following questions. Wilson, an employee at Pinnacle Corp., was facing a problem with a coworker. He decided to report his coworker's misbehavior to the department manager, instead of his immediate supervisor. However, he was instructed to consult his supervisor first and solve the matter, if possible. He was advised to raise the matter with the higher authorities only if his supervisor could not settle it.
-In the context of the above scenario, which of the following is true of the organizational structure of Pinnacle Corp.?

• A) Employee loyalty and longevity is promoted.
• B) A unity of interests between employees and management is promoted.
• C) Employees are encouraged to act on their own in support of the organization's direction.
• D) A chain of command or hierarchy is well established.
• E) Efforts that support the organization's direction are systematically rewarded.

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Definitions:

Corporate World

This term refers to the collective environment and culture of businesses and corporations, often emphasizing their practices, competitions, and structures.

Bad-News Message

A communication strategy used to relay unfavorable or disappointing information in a sensitive and considerate manner.

Neutral Buffer

An introductory statement that is neither positive nor negative, used to prepare the receiver for the message that follows, often in sensitive or unwelcome communications.

E-mails

Electronic messages sent over the internet, used for personal, academic, and professional communication.