Scenario C

question 99

Multiple Choice

Scenario C. As a management researcher, you are studying management behaviors and the roles that managers play. Your field work takes you to Puffy Treats, a local cream puff bakery in your university's city, to "shadow" the manager for a day. At the end of the day, there are three events that really caught your attention. First, at an early meeting with the Puffy Treats employees, the manager notified the employees of a pending lay-off. This news was met with a great deal of anxiety on the part of the employees even though the manager was as kind as she could be when delivering the news. One employee reacted very angrily and became so disruptive that the manager had to call the local police to have her escorted out of the shop. Later in the day, the manager made a call to a supplier to find out if anything "new and interesting" was going on in the bakery industry. Finally, after work, the manager left to attend an employee's wedding.
-When the manager deals with the angry employee, which of the managerial roles is the manager of Puffy Treats performing?

• A) Monitor
• B) Negotiator
• C) Disturbance handler
• D) Resource allocator
• E) Liaison

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Definitions:

Real Rate

The interest rate adjusted for inflation, representing the true cost of borrowing or the true return on investment.

Inflationary Premium

The part of the nominal interest rate that represents compensation to the lender for the expected loss of purchasing power due to inflation.

Money Rate

The interest rate or the cost of borrowing money, often influenced by central banks.

Real Rate

The interest rate that has been adjusted for inflation, indicating the real yield on investments or savings.