Scenario C

question 29

Multiple Choice

Scenario C. As a management researcher, you are studying management behaviors and the roles that managers play. Your field work takes you to Puffy Treats, a local cream puff bakery in your university's city, to "shadow" the manager for a day. At the end of the day, there are three events that really caught your attention. First, at an early meeting with the Puffy Treats employees, the manager notified the employees of a pending lay-off. This news was met with a great deal of anxiety on the part of the employees even though the manager was as kind as she could be when delivering the news. One employee reacted very angrily and became so disruptive that the manager had to call the local police to have her escorted out of the shop. Later in the day, the manager made a call to a supplier to find out if anything "new and interesting" was going on in the bakery industry. Finally, after work, the manager left to attend an employee's wedding.
-When the manager notifies the employees of the pending layoff, which of the managerial roles is the manager of Puffy Treats performing?

• A) Leader
• B) Liaison
• C) Disseminator
• D) Spokesperson
• E) Disturbance handler

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Definitions:

Kruskal-Wallis Test

A nonparametric statistical test that assesses whether there are significant differences between two or more groups of an independent variable on a continuous or ordinal dependent variable.

Null Hypothesis

A default position that there is no difference or effect, used in statistics as a starting point for testing.

Distribution

Describes the way values of a variable or set of variables are spread or dispersed across possible values or ranges.

H Statistic

A test statistic used in non-parametric tests that compares the ranks of observations across multiple groups to assess the equality of their distributions.