Which of the Following Statements Offers the Best Advice for Formatting

question 6

Multiple Choice

Which of the following statements offers the best advice for formatting a business letter?

• A) Block style is the best format
• B) Pick a standard format and use it consistently throughout the letter
• C) Keep the message as brief as possible
• D) Vary the fonts and spacing used throughout the letter

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Definitions:

Qualifying Process

The method of assessing potential customers to determine if they have the need, authority, and financial capacity to purchase a product or service.

Money

A medium of exchange in the form of coins and banknotes; used to facilitate transactions for goods and services.

Selling Process

The series of steps taken by a salesperson from identifying a potential buyer to closing a sale.

Follow-Up

The actions taken after an initial sales presentation or contact to maintain communication with a prospect and move towards a sale.