Fred's Donuts Is Installing New Equipment in Its Bakery

question 20

Multiple Choice

Fred's Donuts is installing new equipment in its bakery. Many employees are fearful they will not be able to operate it. Which one of the following courses of actions is best for Fred to use to overcome this employee resistance?

• A) threaten the employees who resist the change
• B) present distorted facts to the employees
• C) terminate employees who resist the change
• D) educate employees and communicate with them

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Definitions:

Artifacts

Objects made or used by humans, typically of historical or cultural interest, including tools, pottery, and artwork.

Expedition

A journey or voyage undertaken by a group of people with a particular purpose, especially that of exploration, research, or war.

Submersibles

Underwater vehicles designed for exploration or research, capable of operating beneath the sea surface.

Sodas

Carbonated soft drinks that are sweetened, flavored, and often colored, known for their effervescent quality.