Back2Work Is Considering Replacing the Receptionist Who Answers the Phone

question 75

Multiple Choice

Back2Work is considering replacing the receptionist who answers the phone with an automated answering system. Back2Work should ________ to reduce resistance to this change.

• A) negotiate with the current receptionist
• B) tell the current receptionist she is being reassigned
• C) involve the current receptionist in the decision process
• D) explain the benefits of this change to the current receptionist.

Understand the application of the binomial model for options pricing.

Understand the definition and sources of primary data.

Understand the definition and sources of secondary data.

Recognize the advantages and disadvantages of using secondary data.

---

Definitions:

Socially Skilled

The ability to interact effectively and harmoniously with other people in various social contexts.

Higher

A term indicating a comparative level of elevation, degree, or importance over another reference point.

Attractive People

Individuals who are generally considered pleasing or appealing in physical appearance by others.

Physically Attractive

Possessing traits that are commonly considered appealing or aesthetically pleasing in one's culture or society.