Which of the Following Benefits of Workplace Diversity Contributes to Organizational

question 61

Multiple Choice

Which of the following benefits of workplace diversity contributes to organizational performance?

• A) reduced costs associated with high turnover and absenteeism
• B) potential source of competitive advantage from improved innovation efforts
• C) increased understanding of the marketplace and improved ability to better market to diverse customers
• D) ability to attract and retain employees of diverse backgrounds

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Definitions:

Social Learning Theory

A theory that suggests people learn from one another via observation, imitation, and modeling.

Higher Order Conditioning

A learning process whereby a stimulus that has been conditioned to produce a particular response is used in turn to condition a second stimulus to produce the same response.

Extinction

In psychology, the gradual weakening and eventual disappearance of a conditioned response.

Shaping

A behavioral psychology technique that reinforces behavior closer and closer to a desired goal, used in teaching new behaviors.