An Effective Decision-Making Process ________

question 25

Multiple Choice

An effective decision-making process ________.

• A) focuses on matters of importance
• B) focuses on consistency more than logic
• C) avoids subjective and intuitive thinking
• D) is complex to use but reliable

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Definitions:

CRM Solutions

Software systems designed to manage a company’s interactions and relationships with current and potential customers by organizing, automating, and synchronizing sales, marketing, customer service, and technical support.

EDI

Electronic Data Interchange, a standard for exchanging business information and documents between companies electronically.

Customer Service

The assistance and advice provided by a company to those people who buy or use its products or services.

Productivity

A measure of the efficiency of a person, machine, factory, or system in converting inputs into useful outputs.