Explain How Communication Can Have an Impact on Customer Satisfaction

question 100

Essay

Explain how communication can have an impact on customer satisfaction and what managers can do to improve communication.

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Definitions:

Less Practical

Refers to approaches, methods, or solutions that are not easily implemented, applied, or executed in real-world scenarios.

Strict Adherence

The act of closely following guidelines, rules, or protocols without deviation.

Interface

A point of interaction or communication between two systems, devices, or groups, often designed to enable function and usability.

Mixed Methods Researchers

Researchers who integrate both quantitative and qualitative research methods in their studies to gain a more comprehensive understanding of a phenomenon.