Marcus Was Asked to Represent the Cardiac Unit as Part

question 90

Multiple Choice

Marcus was asked to represent the cardiac unit as part of a Total Quality Management (TQM) initiative that is aimed at improving the overall quality of care at his hospital. Other departments, such as orthopedics, neurology, oncology, and pediatrics also have representatives on this team. This TQM team is an example of ________.

• A) a multi-cultural team
• B) a cross-functional team
• C) process integration
• D) an interdepartmental team

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Definitions:

Public Relations Society of America

A professional organization based in the United States that aims to advance the practice of public relations by providing education, setting standards, and advocating for the profession.

Communications Department

A division within an organization responsible for managing and coordinating all internal and external communication efforts.

Corporate PR

Involves managing the public relations efforts of a corporation to build and maintain a positive image and strong relationships with stakeholders and the public.

Human Resources

The department within an organization responsible for managing employee-related processes including recruitment, training, compensation, and benefits.