Because Sterling Is a Shift Manager, ________

question 94

Multiple Choice

Because Sterling is a shift manager, ________.

• A) his technical skills are of the utmost priority
• B) his conceptual skills are of the utmost priority
• C) his interpersonal skills are not important
• D) he need not have any empirical skills

---

Definitions:

Culture

The shared values, beliefs, norms, customs, arts, history, folklore, and institutions of a group of people that are transmitted from one generation to another.

Information Processing Perspective

A theory in psychology that likens the human mind to a computer, focusing on how information is taken in, used, and stored.

Efficiency

Relates to the degree of effectiveness with which resources (time, money, effort) are utilized to achieve a goal or perform a task.

Speed of Thought

The rapidness with which one can process information, make decisions, and formulate ideas.