What Is the Connection Between Managers and Customers

question 83

Multiple Choice

What is the connection between managers and customers?

• A) Today, managers are expected to interact regularly with customers.
• B) Managers in service industries are expected to deliver customer service. but managers in manufacturing are not.
• C) Managers must create a customer-responsive organization in order to survive successfully in today's environment.
• D) There is no connection between managers and customers.

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