Select Three of the Focuses of Today's Managers and Discuss

question 72

Essay

Select three of the focuses of today's managers and discuss its importance to the success of business.

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Definitions:

Anger

A strong feeling of annoyance, displeasure, or hostility; an emotional response to perceived provocation or threat.

Surprise

An emotional state or reaction caused by an unexpected event, which can vary in intensity from mild interest to shock.

Happiness

An emotional state ranging from simple satisfaction to deep happiness, defining a sense of completeness and pleasure.

Emotional Illiteracy

The inability to recognize, understand, and appropriately express one's emotions.