Heterogeneous Groups Are More Likely to Face Conflict and Disagreement

question 7

True/False

Heterogeneous groups are more likely to face conflict and disagreement.

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Definitions:

Superficial Agreement

Occurs when members of a group ostensibly agree on a decision to avoid conflict, despite underlying disagreements.

Effective Negotiation

Occurs when substance issues are resolved and working relationships are maintained or improved.

Quality

The standard of something as measured against other similar things; a degree of excellence.

Harmony

A state of agreement, consistency, or congruence between parts, individuals, or groups, often resulting in a more effective or pleasant outcome.