Examine the Following Email and Comment on the Areas Where

question 11

Essay

Examine the following email and comment on the areas where professional communication is NOT being displayed. Find four (4) examples.
HELLO TOM!
I AM SO GLAD TO HEAR YOU ARE FEELING BETTER SINCE OUR LAST TALK last pm!!
IHAVE RELAYED YOUR INFORMATION THE THE DOCTOR :-))
YOUR BLOOD PRESSURE RESULTS ARE NORMAL AND YOUR THE LATEST RESULTS OF YOUR XRAY ARE ALL NORMAL to. I REMEmber a time when I had to have an X-ray for a broken arm I had to wait in the doctor's office for such a long time and then when i was next in line i was told that there was someone ahead of me who needed more urgent care and assessment. It was so awful. LOL…………
I WILL GET IN TOUCH IN THE PM to let you now what the doctor says. OK?
BYE for now,
Nancy RN

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Definitions:

Hostile Attribution Bias

The tendency to perceive ambiguous actions by others as aggressive.

Ambiguous Actions

Actions that can be interpreted in more than one way, often due to a lack of clear intent or information.

Hostility

Feelings of anger, aggression, or resentment towards others, often leading to antagonistic behavior.

Frustration-aggression Hypothesis

A psychological theory suggesting that the occurrence of aggressive behavior arises from individuals' frustration when their goal-directed behavior is blocked.