Which One of the Following Statements Best Describes the Concept

question 8

Multiple Choice

Which one of the following statements best describes the concept of quality?

• A) being better, doing things right the first time, and being as good as the competition
• B) seeing clients and others as customers
• C) providing basics to the customers
• D) achieving customer satisfaction and loyalty

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Definitions:

Categories

Classifications or groups into which objects, ideas, or entities are organized based on shared characteristics or attributes.

Market Model

A theoretical construct representing the interactions between buyers and sellers in a market to determine prices and the distribution of goods and services.

Religious Activities

Practices, ceremonies, or observances related to a faith or belief system, often involving worship, rituals, and community gatherings.

Demand

In economics, the desire to purchase goods or services combined with the capacity to pay for them.