Which of the Following Tools Was Developed by Duffy,Hoskins,and Seifert

question 5

Multiple Choice

Which of the following tools was developed by Duffy,Hoskins,and Seifert (2007) to capture patients' perceptions of nursing caring?

• A)Patients' Perceptions of Nurse Caring Tool (PPNCT)
• B)Caring Assessment Tool (CAT)
• C)Carative Factors Tool (CFT)
• D)Quality-Caring Model Assessment Tool (QCMAT)

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Definitions:

Balanced Scorecards

A strategic planning and management system used by organizations to align business activities with the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals.

Financial Performance

An assessment of how well an organization uses its assets from its primary mode of business and generates revenues.

Managerial Review Tool

A system or process used by managers to evaluate performance, set objectives, or make strategic decisions.

Customer Satisfaction

The measure of how well a company's products or services meet or exceed customer expectations.