Individuals Are Essential Partners in the Effort to Improve Quality

question 14

Multiple Choice

Individuals are essential partners in the effort to improve quality and safety in health care, and are also needed to participate as active members of the team or organization that they work for. This is essential for which of the following?

• A) change
• B) leadership
• C) growth
• D) engagement

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Definitions:

Individual Needs

The personal requirements or desires that drive behavior and motivate actions in people, aiming to achieve a sense of fulfillment or satisfaction.

Five Levels

A hierarchical framework, often used in organizational or psychological contexts, describing stages of development or priority.

Herzberg's Two-Factor Theory

A theory that divides workplace factors into two categories: hygiene factors, which prevent dissatisfaction, and motivators, which encourage employees to work harder.

Job Dissatisfaction

The state of being unhappy or discontent with one's employment situation, often due to factors such as working conditions, relationships, or compensation.