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There are five elements in superior value: quality, cost, service, marketing, and public relations.
Grievance Arbitration
A procedure for resolving disputes between employers and employees regarding the interpretation or application of a labor contract.
Supreme Court Decision
A ruling made by the Supreme Court, the highest federal court in the United States, which sets a legal precedent.
Final and Binding Arbitration
A process in dispute resolution where an arbitrator's decision is considered conclusive and must be accepted by all involved parties, without the option for an appeal.
Grievance Process
A formal procedure used by employers and labor unions for addressing and resolving complaints from employees regarding workplace issues or conditions.
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