The Key 'Customer Measures' of Strategic Performance Include

question 31

Multiple Choice

The key 'customer measures' of strategic performance include:

• A) market share,customer satisfaction,customer loyalty,customer acquisition
• B) customer retention,customer satisfaction,customer profitability,customer equity
• C) customer retention,customer satisfaction,customer profitability,customer acquisition
• D)market share,customer retention,customer satisfaction,customer profitability,customer acquisition

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Definitions:

Habitat Destruction

The process by which natural habitats are rendered unable to support the species present, leading to a loss of biodiversity.

Hunting

The practice or activity of chasing and killing wild animals for food, sport, or control purposes.

Farming

The practice of cultivating the land or raising stock, such as livestock or crops, to produce food and raw materials.

Insecticides

Chemical substances used to kill insects, playing a critical role in pest control and agriculture.