Customer Service Is Defined as the Ability to Satisfy ______________

question 15

Multiple Choice

Customer service is defined as the ability to satisfy ______________ demand.

• A) internal
• B) external
• C) internal and external
• D) None of these answer choices is correct.

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Definitions:

Adjustments Column

Part of an accounting worksheet where entries are made to update account balances before preparing financial statements.

Retained Earnings

The portion of a company's profits that is kept or retained and not paid out as dividends to shareholders. Often reinvested in the business or used to pay off debt.

Income Summary Account

An account used to transfer the balances of temporary accounts to a permanent account at the end of an accounting period, summarizing revenue and expenses.

Closing Process

The procedure at the end of an accounting period where income and expense accounts are cleared out to start the new period with a zero balance.