Most of the Operations in Batch Production Involve

question 3

Multiple Choice

Most of the operations in batch production involve

• A)fabrication.
• B)assembly.
• C)continuous processing.
• D)outsourcing.

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Definitions:

Customer Contact Audit

An evaluation of all the points at which a business interacts with its customers to assess and improve service quality and customer experience.

Flowchart

A diagram that depicts a process, system, or computer algorithm, typically using symbols to represent steps and arrows to show the flow direction.

Service Quality

Service quality is the degree to which a service meets the customer's expectations and needs, often considered a key factor in customer satisfaction and loyalty.

Responsiveness

The ability of a business or organization to quickly and effectively reply to customer inquiries, complaints, or needs.