A Service Counter Employs Two Servers

question 76

Multiple Choice

A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The service rate per server for this system is

• A)3.75 customers per hour.
• B)7.5 customers per hour.
• C)8 customers per hour.
• D)16 customers per hour.

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Definitions:

Cerumen

A natural, waxy substance produced by glands in the ear canal that protects the ears by trapping dust and small particles, preventing them from reaching the eardrum.

Health Care Provider

A professional who offers preventative, curative, promotional, or rehabilitative health care services in a systematic way to individuals, families or communities.

Rubbing Alcohol

Rubbing alcohol is a liquid solution primarily used as a topical antiseptic and cleaning agent, consisting of isopropyl or ethyl alcohol.

Hearing

The sense through which sound is perceived, involving the detection of vibrations and their interpretation by the brain.